Privacy

Effective Date: 31 August 2026

At Abditory, we care about your privacy and are committed to handling your personal information with care. This Privacy Policy explains how we collect, use, disclose and protect your information when you visit or shop through www.shopabditory.com.au, contact us or otherwise interact with Abditory.

Information we collect

When you place an order, contact us, subscribe to our mailing list or otherwise interact with our website, we may collect personal information such as your name, email address, phone number, billing and shipping address, order details, delivery information, marketing preferences and any information you choose to provide when contacting us.

We generally collect personal information directly from you when you place an order, contact us, subscribe to our mailing list or otherwise provide information through our website. Our website and the services we use may also automatically collect certain technical information, such as your IP address, browser type, device information and how you interact with the website through cookies, analytics tools and similar technologies.

Personal information may be held using the systems and service providers we use to operate Abditory, including our website platform, payment, email, shipping and other business service providers.

How we use your information

We may use your personal information to process and fulfil orders, arrange shipping and tracking, communicate with you about your purchase or enquiry, provide customer support, maintain business records, improve our website and services, help prevent fraud or misuse, comply with applicable legal or regulatory requirements, and send marketing communications where you have chosen to receive them.

Payments and third-party services

Payments made through our website are processed by third-party payment providers. Abditory does not directly store your full payment card details.

We may also share personal information with trusted service providers where necessary to operate our business, including Squarespace, payment processors, shipping providers, email and marketing platforms, analytics providers and professional advisers. Some of these providers may store or process information outside Australia and will handle that information in accordance with their own privacy practices.

Cookies and analytics

Our website may use cookies and similar technologies to help the site function, understand how visitors use it and improve the shopping experience. You can adjust your browser settings to restrict or disable cookies, although some parts of the website may not function as intended.

Marketing communications

If you choose to subscribe to Abditory emails, we may send you updates, new arrivals and other marketing communications.

You can unsubscribe at any time using the unsubscribe link included in our emails. Unsubscribing from marketing communications will not prevent us from sending communications that are necessary in connection with an order, enquiry or other service you have requested.

How we protect and retain your information

We take reasonable steps to protect personal information from misuse, loss and unauthorised access or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, maintain appropriate business records and meet applicable legal, accounting or regulatory requirements.

Access, correction and privacy concerns

If you would like to access, update or correct personal information we hold about you, or if you have a question or concern about how your information has been handled, please contact us at hello@shopabditory.com.au

We may need to verify your identity before responding to certain requests.

If you make a privacy complaint, we will review your concerns and aim to respond within a reasonable timeframe. Where appropriate, we will take reasonable steps to address the issue.

Third-party links

Our website may contain links to third-party websites or services. Abditory is not responsible for the privacy practices or content of those websites, and we recommend reviewing their privacy policies separately.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, service providers or legal requirements. Any updated version will be published on this page with a revised effective date.

For any questions about this Privacy Policy or how your personal information is handled, please contact us:

Email: hello@shopabditory.com.au↗
Website: www.shopabditory.com.au↗